Last Updated: August 2026
At Mystic Perfume, we are committed to delivering authentic fragrances safely and efficiently across India. Please read our shipping policy carefully before placing an order.
Shipping Coverage
We currently ship to all serviceable locations across India through our trusted courier partners.
At this time, international shipping is not available.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales, festive seasons, or high-volume periods, processing times may be slightly longer.
Delivery Timeline
Estimated delivery times are:
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 4–7 business days
- Remote Locations: 5–10 business days
Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders across India.
- Cash on Delivery (COD) orders may attract an additional convenience fee, which will be displayed during checkout.
- Shipping charges, if applicable, are non-refundable.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email, SMS, or WhatsApp. You can use this tracking information to monitor your shipment status.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Mystic Perfume will not be responsible for delays or delivery failures caused by:
- Incorrect or incomplete addresses
- Incorrect contact information
- Customer unavailability at the delivery location
Delivery Attempts
Our courier partners will generally make multiple delivery attempts. If the package remains undelivered due to customer unavailability or refusal to accept the order, it may be returned to us.
Additional shipping charges may apply for re-dispatching returned orders.
Damaged or Tampered Packages
Please inspect the package upon delivery.
If you receive a package that appears damaged, tampered with, or opened:
- Do not accept the package if possible.
- Take clear photos of the package.
- Contact our customer support within 24 hours of delivery.
Claims reported after this period may not be eligible for review.
Delays Beyond Our Control
While we strive to deliver every order on time, Mystic Perfume is not liable for delays caused by:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Strikes or transportation disruptions
- Courier partner operational issues
Contact Us
For any shipping-related questions, please contact us:
Mystic Perfume
Website: mysticperfume.in
Email: support@mysticperfume.in
We appreciate your trust and look forward to serving you.